<p>CDS Superstores, trading as <strong>The Range </strong>&amp; <strong>wilko</strong>, is a privately owned and family-run retailer. We continue to grow and have over 220 Stores and online sales, serving millions of customers each week.&nbsp; Our customers remain at the heart of everything we do.</p><p>&nbsp;</p><p>As a result of our expansion plans, and our continued ongoing success we are seeking an effective Door Marshal to join our retail team.&nbsp;&nbsp; As part of a friendly passionate team you will play a crucial role in ensuring that our customers leave our Store feeling valued and satisfied.&nbsp;</p><p>&nbsp;</p><p>Whether you are looking for stability, flexibility to suit your lifestyle or the opportunity to progress your career, this could be the role for you.</p><p>&nbsp;</p><p><strong>About the role</strong>:</p><p>&nbsp;</p><p>We are seeking a vigilant and professional Door Marshal &amp; Greeter. In this role you will assist in creating a welcoming environment for our customers through first class customer service. As a Door Marshal &amp; Greeter you will play a crucial role in loss prevention and the overall safety of customer &amp; colleagues.</p><p><strong>Responsibilities:</strong></p><span><ul><li>Provide excellent service by greeting and assisting customers, answering questions, and addressing concerns.</li><li>Supervisor assigned areas and maintain a high visibility presence to ensure that our customers get the best shopping experience &nbsp;</li><li>Respond to varied situations by taking the appropriate actions</li><li>Complete regular health checks to ensure instore procedures, safety and security protocols are being followed.</li><li>Accurately complete reports documenting any loss prevention incidents or observations.</li><li>Work with the store leadership, supporting actions that improve store loss performance.</li><li>Collaborate with partner agencies and services as needed.</li></ul></span><p><strong>Ideal Candidate:</strong></p><p>&nbsp;</p><span><ul><li>Able to give great customer service by proactively greeting, acknowledging and helping our customers.</li><li>Adaptable and resilient to meet the ever-changing demands of our business.</li><li>Effective communication, both verbal and written</li><li>The ability to deal with challenging customers with professional behaviour at all times</li><li>A balanced sense of judgement,&nbsp;Strong work ethics, honesty and integrity</li><li>You are reliable and a good timekeeper.</li><li>The ability to&nbsp;follow instructions whilst staying calm in pressured situations</li></ul></span><p>&nbsp;</p><p><strong>What we offer:</strong></p><p>&nbsp;</p><span><ul><li>Competitive Hourly rate</li><li>&nbsp;</li><li>28 days annual leave (including bank holidays),</li><li>Long service awards</li><li>Employee discount</li></ul></span><p>Cycle to work scheme</p>