Robert Dyas

Store Manager

Job description

<div class="jobDesc"><p><strong><span data-contrast="auto">The Role:</span></strong></p><p><span data-contrast="auto">As a Store Manager you will be responsible for a strong team, playing a</span><span data-contrast="none"> key role within the business, leading their team to maximise sales and profits within the store whilst creating an exciting and energetic atmosphere for both colleagues and customers. Inspire, coach and lead the team to deliver excellent customer service, ensuring our customers come back time and time again. Keep</span><span data-contrast="auto">ing a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance.</span></p><p><strong><span data-contrast="auto">What you will get from us:</span></strong></p><ul><li><span data-contrast="auto">Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business</span></li><li><span data-contrast="auto">A great Team to work with where you can progress and make a difference at all levels</span></li><li><span data-contrast="none">Access to mental health first aiders</span></li><li><span data-contrast="auto">Ongoing incentives to reward your performance</span></li><li><span data-contrast="auto">Company Pension scheme</span></li><li><span data-contrast="auto">Apprenticeship scheme to continue your development</span></li><li><span data-contrast="auto">Generous discount at TPRG and on our amazing benefits hub</span></li></ul><p><strong><span data-contrast="auto">What will you do?</span></strong></p><p><span data-contrast="none">Play a key role within the business, leading their team to maximise sales and profits within the store whilst creating an exciting and energetic atmosphere for both colleagues and customers</span></p><ul><li><span data-contrast="none">Inspire, coach and lead the team to deliver excellent customer service, ensuring our customers come back time and time again</span></li><li><span data-contrast="none">Ensure the shop floor appearance is kept to high standards and Visual Merchandising is up to date and in line with any guidance received from Head Office</span></li><li><span data-contrast="none">Recruit, develop and motivate the team using effective management skills and behaviours</span></li><li><span data-contrast="none">Follow up and maintain all management controls that are in place, at all times, including: stock, security, admin, cost control, H&amp;S and shrinkage</span></li><li><span data-contrast="none">Drive and deliver Balanced Score Card objectives</span></li><li><span data-contrast="none">Be responsible for ensuring all procedures and processes are in place and adhered to in order to assure effective operation of the store, maximising its performance</span></li></ul><p><strong><span data-contrast="auto">Who we are:</span></strong></p><p><span data-contrast="none">We're a multiple channel retailer with just under 100 stores across Southern England and a strong online business. We began as Ironmongers 150 years ago but now we're so much more. Kitchenware, household items, electrical appliances, home office, gardening products, power tools, china, glassware, DIY, ironmongery - we have almost everything that you need for your home and garden.</span></p><p><span data-contrast="none">We're growing a multi-channel business where our customers can choose when, where and how to shop. We're developing our e-commerce, marketing, customer service and distribution functions to support both the on and offline businesses and drive growth. It's a very exciting time to be part of a growing business that is rising to the challenges of today's retail environment.</span></p></div>

Robert Dyas

Store Manager

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