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CI Operations Manager

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<dt class="rm-fieldTitle">Description</dt><dd class="rm-fieldData"><p data-start="0" data-end="30"><strong data-start="0" data-end="30">CI Operations Manager | Yorkshire | Retail | </strong></p><p data-start="32" data-end="332">Zachary Daniels are excited to be partnering with a high growth national retailer. </p><p data-start="334" data-end="674">Due to continued growth, we are looking for a dynamic <strong data-start="392" data-end="422">Network / CI Operations Manager</strong> to join the team, based at one of the UK Distribution Centres. This role will be key in driving performance improvements, optimising processes, and implementing innovative solutions across the DC network. </p><p data-start="334" data-end="674">The purpose of this role is to partner with the 3PL operational teams to refine planning accuracy, identify continuous improvement opportunities and scale deploying innovation across the network. </p><p data-start="334" data-end="674"><span style="color: #323232; font-family: Lato, Helvetica, Arial, sans-serif;">This role has a bias towards Warehouse Management. </span></p><p data-start="676" data-end="701"><strong data-start="676" data-end="701">Key Responsibilities:</strong></p><ul data-start="703" data-end="1610"><li data-start="703" data-end="945"><p data-start="705" data-end="945"><strong data-start="705" data-end="732">Performance Management:</strong> Lead performance reviews with internal teams and 3PL partners, monitoring safety, people, cost, quality, and customer metrics. Own budget control and initiatives to eliminate inefficiencies and improve standards.</p></li><li data-start="949" data-end="1200"><p data-start="951" data-end="1200"><strong data-start="951" data-end="985">Operational Process Expertise:</strong> Deploy lean processes across the DC and 3PL environments, identifying areas for improvement and implementing corrective actions. Use tools like KANBAN to prioritise changes and drive consistency across the network.</p></li><li data-start="1202" data-end="1389"><p data-start="1204" data-end="1389"><strong data-start="1204" data-end="1231">Stakeholder Management:</strong> Build strong relationships with internal and external stakeholders, holding them accountable for deliverables and driving continuous improvement initiatives.</p></li><li data-start="1391" data-end="1610"><p data-start="1393" data-end="1610"><strong data-start="1393" data-end="1408">Leadership:</strong> Communicate effectively at all levels, leading operational performance discussions and ensuring that business strategies are translated into tactical actions that drive both short- and long-term goals.</p></li></ul><p data-start="1612" data-end="1637"><strong data-start="1612" data-end="1637">Person Specification:</strong></p><p data-start="1639" data-end="1673"><strong data-start="1639" data-end="1673">Essential Skills &amp; Experience:</strong></p><ul data-start="1674" data-end="2154"><li data-start="1674" data-end="1752">Previous experience in a Continuous Improvement Warehouse or Transport role.</li><li data-start="1674" data-end="1752">Strong background in operational performance management and lean operations.</li><li data-start="1753" data-end="1828">Proven ability to manage stakeholders, particularly in a 3PL environment.</li><li data-start="1829" data-end="1887">Excellent communication skills, both verbal and written.</li><li data-start="1888" data-end="1951">Exceptional organisational skills in fast-paced environments.</li><li data-start="1952" data-end="2004">Experience working in customer-focused operations.</li><li data-start="2005" data-end="2110">Self-starter with a keen eye for detail, problem-solving skills, and the ability to work independently.</li><li data-start="2111" data-end="2154">Experience using WMS and similar systems.</li><li data-start="2111" data-end="2154">Live within a commutable distance to Barnsley / South Kirkby</li></ul><p data-start="2156" data-end="2190"><strong data-start="2156" data-end="2190">Desirable Skills &amp; Experience:</strong></p><ul data-start="2191" data-end="2460"><li data-start="2191" data-end="2269">Experience in retail/operational networks (both physical stores and online).</li><li data-start="2270" data-end="2342">Familiarity with warehouse automation/robotics and digital operations.</li><li data-start="2343" data-end="2371">P&amp;L management experience.</li><li data-start="2372" data-end="2433">Experience in network design or warehouse layout modelling.</li><li data-start="2434" data-end="2460">Six Sigma certification.</li></ul><p data-start="2462" data-end="2480"><strong data-start="2462" data-end="2480">What We Offer:</strong></p><ul data-start="2481" data-end="2583"><li data-start="2481" data-end="2501">Competitive salary</li><li data-start="2502" data-end="2518">Pension scheme</li><li data-start="2519" data-end="2540">Long service awards</li><li data-start="2541" data-end="2560">Employee discount</li><li data-start="2561" data-end="2583">Cycle to work scheme</li></ul><p data-start="2585" data-end="2731"><strong data-start="2622" data-end="2632">Hours:</strong> Monday - Friday, 08:45am - 17:30pm<br data-start="2667" data-end="2670"><br></p><p data-start="2585" data-end="2731"><strong>BBBH: 32780</strong></p></dd>

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