<div><strong>CRM Manager | Premium Ladieswear Brand | London/Hybrid | Up to £65k Basic</strong></div><div> </div><div>Are you passionate about fashion and customer engagement? Do you have a flair for crafting unforgettable customer journeys? Join our client, a growing premium ladieswear brand known for  elegance, quality, and innovation.</div><div> </div><div>We're on the lookout for a dynamic CRM Manager to take customer relationships to the next level. This is a unique opportunity to shape the future of a brand that's not just growing, but thriving!</div><div> </div><div>Key responsibilities in the position of CRM Manager</div><div><ul class="MailOutline"><li>Lead CRM Strategy: Develop and implement strategies that enhance customer retention, engagement, and loyalty across all channels.</li><li>Innovative Campaigns: Utilise Klaviyo, Shopify Plus, Mention Me, and SMS to create personalised, impactful marketing campaigns.</li><li>Data-Driven Decisions: Analyse customer data and behaviours to optimise communication strategies and improve customer lifetime value.</li><li>Cross-Channel Integration: Seamlessly integrate email, SMS, referral programs, and other touch points to deliver a cohesive customer experience.</li><li>Customer Insights: Gather and interpret customer feedback and data to refine the brand's approach and drive continuous improvement.</li></ul></div><div>What You'll Bring In The Position of CRM Manager"</div><div><ul class="MailOutline"><li>Knowledge: Proven track record in CRM Management, ideally within a premium or luxury retail environment.</li><li>Tech-Savvy: Hands-on experience with Klaviyo, Shopify Plus, Mention Me, and SMS platforms.</li><li>Strategic Thinker: Ability to craft and execute data-driven CRM strategies.</li><li>Creative Flair: A knack for creating engaging content and customer experiences.</li><li>Analytical Mindset: Strong analytical skills with the ability to interpret data and transform insights into action.</li></ul></div><div>What's In It For Me?</div><div><ul class="MailOutline"><li>Be Part of The Growth: As a key player in the team, you'll have the opportunity to shape and influence the brand's direction.</li><li>Innovative Environment: Our client is all about creativity and innovation, offering a dynamic and supportive environment where ideas can flourish.</li><li>Flexible Working: Enjoy the best of both worlds with the hybrid working model, combining the buzz of the London office with the comfort of working from home two days a week.</li><li>Competitive Salary &amp; Perks: Earn up to £65k plus enjoy perks, including generous discounts on the fabulous collections.</li></ul><p style="font-weight: 400;">Zachary Daniels is a Niche, National &amp; International Recruitment Consultancy. </p><p style="font-weight: 400;">Specialising in Buying, Merchandising &amp; Ecommerce | Design, Technical, Wholesale &amp; Production | Finance | HR &amp; Talent | H&amp;S &amp; Compliance | Marketing, Digital &amp; Technology | Property &amp; Centre Management | Retail, Trade, Leisure &amp; Wholesale Operations | Senior Appointments &amp; Exec | Sales | Supply Chain &amp; Logistics</p><p style="font-weight: 400;"><strong>BBBH31211</strong></p></div>