<div class="info-box" id="jobdescription"><div class="title-gr">Description</div><div class="space-s"></div><!----><div class="bio-details" automation="jobPublicDescription" ng-if="data.job.accessmode !== 'PRIVATE'"><div><div class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun Highlight SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">At the heart of Costa Coffee are our values; we believe in&nbsp;</span><span class="NormalTextRun SCXW151952664 BCX8">Pride, Ambition, Integrity and work Together</span><span class="NormalTextRun SCXW151952664 BCX8">. We are the No 1 coffee brand in the UK. At Costa, you are part of a team that shares a passion for coffee, and a desire to deliver great experiences to our customers, our communities and to our people</span><span class="NormalTextRun SCXW151952664 BCX8">.</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></div><div class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun Highlight SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">At Costa Coffee we are passionate about amazing coffee. As a</span><span class="NormalTextRun SCXW151952664 BCX8">&nbsp;Coffee</span><span class="NormalTextRun SCXW151952664 BCX8">&nbsp;</span></span><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Shop&nbsp;</span><span class="NormalTextRun SCXW151952664 BCX8">Supervisor,</span><span class="NormalTextRun SCXW151952664 BCX8">&nbsp;</span><span class="NormalTextRun SCXW151952664 BCX8">you</span></span><span class="TextRun Highlight SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">&nbsp;will inspire memorable moments for thousands of customers, creating a warm environment and delivering perfection.&nbsp; You will work closely with the Store Manager, keeping customer service at the heart of everything you do, dedicated to creating incredible experiences for our customers.</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></div><div class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun Highlight SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8"></span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Responsibilities of a&nbsp;</span><span class="NormalTextRun SCXW151952664 BCX8">Coffee&nbsp;</span></span><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Shop Superviso</span><span class="NormalTextRun SCXW151952664 BCX8">r</span></span><span class="TextRun Highlight SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">&nbsp;</span><span class="NormalTextRun SCXW151952664 BCX8">r</span></span><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">at&nbsp;</span><span class="NormalTextRun SCXW151952664 BCX8">Costa Coffee:</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></div><div class="SCXW151952664 BCX8"><div class="ListContainerWrapper SCXW151952664 BCX8"><ul class="BulletListStyle1 SCXW151952664 BCX8"><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Coach and support the team to deliver unbeatable experiences, while ensuring all procedures are followed, taking the lead on shift</span><span class="NormalTextRun SCXW151952664 BCX8">.</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Deploy the team according to the trading pattern, ensuring right people right place to maximise sales</span><span class="NormalTextRun SCXW151952664 BCX8">.</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Train and accredit new Barista’s, inspiring their new adventure with Costa</span><span class="NormalTextRun SCXW151952664 BCX8">.</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Manage the day-to-day operations of the store when required, being accountable in the absence of the Store Manager</span><span class="NormalTextRun SCXW151952664 BCX8">.</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li></ul></div></div><div class="SCXW151952664 BCX8"><div class="ListContainerWrapper SCXW151952664 BCX8"><ul class="BulletListStyle1 SCXW151952664 BCX8"><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Implement new marketing POS and brief the teams on new recipes / seasonal ranges to ensure continued excellence to maximise every opportunity</span><span class="NormalTextRun SCXW151952664 BCX8">.</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Deliver health&nbsp;</span><span class="NormalTextRun SCXW151952664 BCX8">and</span><span class="NormalTextRun SCXW151952664 BCX8">&nbsp;safety, cleanliness and drive understanding and importance of&nbsp;</span><span class="NormalTextRun SCXW151952664 BCX8">operational excellence.</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">From the quality of an espresso to the maintenance of equipment, to monthly coffee excellence scores, you</span><span class="NormalTextRun SCXW151952664 BCX8">&nbsp;will</span><span class="NormalTextRun SCXW151952664 BCX8">&nbsp;drive the highest of standards every time</span><span class="NormalTextRun SCXW151952664 BCX8">.</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Maintaining accurate stock levels and ensuring all on-site stock is well stored and persevered.</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li></ul></div><div class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8"></span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Requirements to be a&nbsp;</span><span class="NormalTextRun SCXW151952664 BCX8">Coffee&nbsp;</span></span><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Shop Supervisor</span></span><span class="TextRun Highlight SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">&nbsp;</span></span><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">at Costa Coffee:</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></div></div><div class="SCXW151952664 BCX8"><div class="ListContainerWrapper SCXW151952664 BCX8"><ul class="BulletListStyle1 SCXW151952664 BCX8"><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Experience in a management or supervisory role.</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">A passion for coffee - because sharing your Latte art is all part of the day job.</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Constant desire to overachieve by turning knowledge into operational excellence.</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Ability to embrace challenges in a fast-paced, team-driven environment.</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li></ul></div></div><div class="SCXW151952664 BCX8"><div class="ListContainerWrapper SCXW151952664 BCX8"><ul class="BulletListStyle1 SCXW151952664 BCX8"><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Excellent interpersonal skills, and obsessive about customer service.</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Career driven with a willingness to learn and be bold, brave and action orientated.</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Flexible approach can do attitude, as each day can offer exciting new challenges.</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li></ul></div><div class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8"></span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Benefits of being a&nbsp;</span><span class="NormalTextRun SCXW151952664 BCX8">Coffee&nbsp;</span></span><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Shop Supervisor</span></span><span class="TextRun Highlight SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">&nbsp;</span></span><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">at Costa Coffee:</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></div></div><div class="SCXW151952664 BCX8"><div class="ListContainerWrapper SCXW151952664 BCX8"><ul class="BulletListStyle1 SCXW151952664 BCX8"><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">28 days’ holiday</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Employee&nbsp;</span><span class="NormalTextRun SCXW151952664 BCX8">d</span><span class="NormalTextRun SCXW151952664 BCX8">iscount</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Excellent career&nbsp;</span><span class="NormalTextRun SCXW151952664 BCX8">and development&nbsp;</span><span class="NormalTextRun SCXW151952664 BCX8">prospects</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Company pension scheme</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li></ul></div></div><div class="SCXW151952664 BCX8"><div class="ListContainerWrapper SCXW151952664 BCX8"><ul class="BulletListStyle1 SCXW151952664 BCX8"><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Access to the Apprentice Scheme Level 3</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li></ul></div><div class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">We are interested in speaking with people that have a background&nbsp;</span><span class="NormalTextRun SCXW151952664 BCX8">in&nbsp;</span><span class="NormalTextRun SCXW151952664 BCX8">or worked for:</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></div><div class="ListContainerWrapper SCXW151952664 BCX8"><ul class="BulletListStyle1 SCXW151952664 BCX8"><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Branded coffee shops</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Quick Service Restaurants (QSR)&nbsp;</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li></ul></div></div><div class="SCXW151952664 BCX8"><div class="ListContainerWrapper SCXW151952664 BCX8"><ul class="BulletListStyle1 SCXW151952664 BCX8"><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Retail</span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li><li class="OutlineElement LtrBCX8 SCXW151952664"><p class="Paragraph SCXW151952664 BCX8"><span class="TextRun SCXW151952664 BCX8"><span class="NormalTextRun SCXW151952664 BCX8">Hospitality and Catering </span></span><span class="EOP SCXW151952664 BCX8">&nbsp;</span></p></li></ul></div></div></div></div><!----><!----> </div>