<span xml:lang="en-GB" lang="en-GB" data-careersite-propertyid="description" class="rtltextaligneligible"><span class="jobdescription"><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div><p style="text-align:justify"><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif"><b>Connections Service Guide</b></span></span></p><p style="text-align:justify"><span style="font-size:11.0pt"><span><span style="font-family:Lato, sans-serif"><b>Location: Stoke-on-Trent</b></span></span></span></p><p style="text-align:justify"><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif"><b>Salary: £25,267.00</b></span></span></p><p style="text-align:justify"><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif"><b>Full time </b></span></span></p><p>&nbsp;</p><p><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif"><b><span style="font-family:'Lato', sans-serif">Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Home Connections role with EE.</span></b></span></span></p><p>&nbsp;</p><p><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif"><b><span style="font-family:'Lato', sans-serif">Why not use your skills to make a difference and join our Home Connections Team in Stoke. </span></b>You’ll be talking to customers over the phone when they first join us, guiding them through the process of getting their products and services connected, helping with any initial queries around in home setup or their first bill.&nbsp;</span></span></p><p>&nbsp;</p><p><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif">It’s a great opportunity to enhance and strengthen your problem-solving knowledge and experience, whilst gaining fantastic experience at this level.</span></span></p><p style="text-align:justify"><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif">On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. </span></span></p><p>&nbsp;</p><p><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif"><b><span style="font-family:'Lato', sans-serif">You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest.</span></b></span></span></p><p>&nbsp;</p><p><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif">Don’t forget you will still get all the flexibility of ‘Your Time’ which allows you to manage your own time such as self-scheduled breaks, Seasonal Swaps, Volunteering days, working from home occasionally whilst still continuing to enjoy all our other benefits that EE have to offer.</span></span></p><p>&nbsp;</p><p><span style="font-size:11.0pt"><span><span style="font-family:Lato, sans-serif"><span style="color:black">What are you waiting for?</span></span></span></span></p></div></div></div></span></span>