<span xml:lang="en-GB" lang="en-GB" data-careersite-propertyid="description" class="rtltextaligneligible"><span class="jobdescription"><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div><p><b>Part-time: </b>Permanent</p><p><b>Salary</b>: £25,087.00 pro-rata rising to £25,684.00 pro-rata after 8 months in role, plus uncapped commission</p><p><b>Hourly rate:&nbsp;</b>£12.82</p><p><b>Hour options: </b>20 Hours</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div><p><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif"><span style="font-family:'Lato', sans-serif">Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE<span>.</span></span></span></span></p><p>&nbsp;</p><p><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif"><span style="font-family:'Lato', sans-serif">Why not use your skills to make a difference and join our Mobile Technical Team in <span>Merthyr Tydfil. </span>You’ll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know what’s coming next.</span></span></span></p><p>&nbsp;</p><p><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif"><span style="font-family:'Lato', sans-serif">You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest.</span></span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div><p style="text-align:justify"><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif">We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div><p><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif"><b><span style="font-family:'Lato', sans-serif">What’s in it for you?</span></b></span></span></p><p>&nbsp;</p><ul><li style="text-align:justify"><span style="font-size:11.0pt"><span><span style="color:black"><span><span style="font-family:Lato, sans-serif"><span style="color:black">A&nbsp;great&nbsp;starting hourly rate of £12.82&nbsp;per hour, plus incentives and bonuses</span></span></span></span></span></span></li><li style="text-align:justify"><span style="font-size:11.0pt"><span><span style="color:black"><span><span style="font-family:Lato, sans-serif">Huge discounts of EE &amp; BT products including your Mobile and Broadband – saving you hundreds of pounds every year.</span></span></span></span></span></li><li><span style="color:#000000"><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif">Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us</span></span></span></li><li><span style="color:#000000"><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif">Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly&nbsp;</span></span></span></li><li><span style="color:#000000"><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif">Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family</span></span></span></li><li><span style="font-size:11.0pt"><span><span style="font-family:Lato, sans-serif"><span style="color:black">Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.</span></span></span></span></li><li><span style="font-size:11.0pt"><span><span style="font-family:Lato, sans-serif"><span style="color:black">Volunteering days, so you can give back to your local community.</span></span></span></span></li><li><span style="font-size:11.0pt"><span><span style="font-family:Lato, sans-serif"><span style="color:black">Optional Private Healthcare and Dental, to protect you and your family.</span></span></span></span></li></ul><p>&nbsp;</p><p style="text-align:justify"><span style="color:#000000"><span style="font-size:11.0pt"><span style="font-family:Lato, sans-serif">On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?</span></span></span></p></div></div></div></span></span>