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Customer Service Manager

Job description

<div class=""><strong class="">Customer Service Manager| Big Box Retail | £32,000 + Every other weekend off!</strong></div><div class=""><div class=""><span class=""> </span></div><div class=""><span class="">Zachary Daniels has a fantastic opportunity to join a market leading premium retailer as their new Customer Service Manager! This is a great role for a retail manager who wants to be fast tracked to be a Store Manager and progress quickly. </span>This is an amazing position with a retailer who are growing, who can demonstrate consistently strong results and have plans to push forward even further than they have done already! </div><div class=""><div class=""><p class="" style="font-weight: 400;"><strong class="">Customer Service Manager Benefits:</strong></p><ul class=""><li class=""><span class="">Basic salary of up to <strong class="">£32,000 </strong><span class="">depending on experience</span></span></li><li class=""><span class="">Very generous staff discount </span></li><li class=""><span class="">Only <strong class="">working every other weekend,</strong> to encourage a positive work life balance</span></li><li class=""><span class="">Auto-enrolment Pension scheme</span></li></ul></div><div class=""><strong class="">Responsibilities of an Customer Service Manager : </strong></div><ul class=""><li class=""><span class="">Lead the team in store to achieve results with a personal service to customers </span></li><li class=""><span class="">Successfully deliver a luxury experience and service</span></li><li class=""><span class="">Must be hands on as there is also a large operational element to this role </span></li><li class=""><span class="">Managing all aspects of customer feedback and correspondence </span></li><li class=""><span class="">Analyse daily, weekly and monthly reports and resolving any issues </span></li><li class=""><span class="">Keeping ontop of till transactions and resolving any cash discrepancies </span></li></ul><div class=""><div class=""><span class=""><strong class="">Experience and background:</strong><strong class=""> </strong></span></div><ul class="" style="font-weight: 400;"><li class=""><span class="">Retail experience in a fast paced environment </span></li><li class=""><span class="">Currently managing KPIs and budgets to improve their current store performance</span></li><li class=""><span class="">Has a track record of driving sales and performance</span></li><li class=""><span class="">Strong communicational skills to deliver the company goals</span></li><li class=""><span class="">Experience in merchandising or inventory management</span></li></ul></div><p class="" style="font-weight: 400;"><span class=""><span class="">This is a great opportunity or someone with drive, and passion to step into a new role and make a real difference! </span><strong class="">APPLY TODAY</strong><span class=""> with your most up to date CV!</span></span></p></div></div><div class=""><p class="p1"><span class="s1">Zachary Daniels is a Niche, National &amp; International Recruitment Consultancy. </span></p><p class="p1"><span class="s1">Specialising in Buying, Merchandising &amp; Ecommerce | Design, Technical, Wholesale &amp; Production | Finance | HR &amp; Talent | H&amp;S &amp; Compliance | Marketing, Digital &amp; Technology | Property &amp; Centre Management | Retail, Trade, Leisure &amp; Wholesale Operations | Senior Appointments &amp; Exec | Sales | Supply Chain &amp; Logistics</span></p></div><div class=""><strong>BBBH31696</strong></div>

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Customer Service Manager

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