<span xml:lang="en-GB" lang="en-GB" data-careersite-propertyid="description" class="rtltextaligneligible"><span class="jobdescription"><p><b>About EE</b></p><p>We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.</p><p>&nbsp;</p><p>We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.</p><p>&nbsp;</p><p>That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn.&nbsp;</p><p>&nbsp;</p><p>We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.&nbsp;</p><p>&nbsp;</p><p>We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in?&nbsp;</p><p>&nbsp;</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><u><b>Location</b></u></h2></div><div><p>London - Hybrid working 3 days in the office, 2 wherever.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><u><b>Why this job matters</b></u></h2></div><div><p>We’re on an exciting journey to establish EE as the flagship brand for our Consumer business — combining the UK’s largest broadband and mobile providers to create New EE.</p><p>&nbsp;</p><p>But our ambition goes beyond connectivity. We’re redefining EE as the UK’s most personal, customer-focused brand — supporting customers with their tech, homes, and lifestyles. We aim to lead in the household, earn a place on the home screen, and expand into new markets like consumer electronics, gaming, home security, insurance, and financial services.</p><p>&nbsp;</p><p>To help us achieve this, we’re looking for an Executive Assistant to support the Director of People &amp; Culture for BT’s Consumer Division – EE.</p><p>&nbsp;</p><p>As a trusted partner to the Director, you'll play a key role in managing communications, priorities, and stakeholder relationships — while also supporting the wider leadership team and helping drive strategic initiatives.</p><p>&nbsp;</p><p>Key responsibilities include:<br>•Diary and inbox management, travel booking, and expenses<br>•Supporting internal communications and engagement<br>•Leading or contributing to small strategic projects<br>•Coordinating with EAs/PAs across the division for alignment<br>•Organising team meetings and engagement events</p><p>&nbsp;</p><p>This role reports directly to the Director of People &amp; Culture – Consumer.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><u><b>What you’ll be doing</b></u></h2></div><div><p><b>In the first 30 days</b>, you will focus on building a strong foundation of knowledge and relationships to enable success in the role:</p><p>&nbsp;</p><p>•Onboarding &amp; Training: Familiarise yourself with EE’s operating model, services, and strategic direction within the telecommunications landscape.<br>•Understanding the Director's Preferences: Learn the Director of People &amp; Culture’s working style, communication approach, and key priorities.<br>•Stakeholder Introductions: Begin establishing relationships with key senior stakeholders across the Consumer business, including EAs and PAs supporting the wider leadership team.<br>•Calendar Management: Take ownership of the Director’s diary, ensuring alignment with business priorities.<br>•Communication Set-Up: Streamline communication flows between the Director and relevant internal stakeholders to ensure timely and effective information sharing.</p><p>&nbsp;</p><p><b>By day 60</b>, you’ll begin taking on more responsibility and increasing your impact across the function:</p><p>&nbsp;</p><p>•Feedback Loop: Establish regular check-ins with the Director to ensure alignment on priorities and effectiveness of support.<br>•Information Sharing: Cascade updates to the Consumer Leadership team through relevant channels.<br>•Project Support: Take the lead on smaller projects or workstreams in partnership with the Senior Business Manager for Consumer.<br>•Event Coordination: Begin planning internal and external events, including agenda creation, stakeholder engagement, and content planning, working closely with internal comms.<br>•Reporting: Prepare key updates and summaries for internal meetings and stakeholder communications.<br>•Networking Facilitation: Support the Director’s participation in key industry forums and peer engagements.<br>•Administrative Excellence: Deliver core EA responsibilities including travel coordination, expense management, and inbox oversight.</p><p>&nbsp;</p><p><b>By day 90</b>, you will be fully integrated, operating as a trusted partner and advisor to the Director of People &amp; Culture:</p><p>&nbsp;</p><p>•Strategic Meeting Support: Organise and contribute to strategic sessions, bringing insights and observations from across the organisation.<br>•Process Improvements: Identify and implement more efficient ways of working across the Director’s office and broader leadership support structure.<br>•Long-term Planning: Own forward planning of the Director’s schedule to maximise time for strategic focus areas.<br>•Issue Management: Handle minor issues and escalations with autonomy, resolving them proactively.<br>•Review &amp; Reflection: Complete a self-review and feedback session with the Director to identify development areas and set ongoing goals.</p><p>&nbsp;</p><p><b>Ongoing responsibilities:</b></p><p>&nbsp;</p><p>•Provide day-to-day support to the Director of People &amp; Culture, enabling the effectiveness of the Consumer leadership team.<br>•Manage a wide range of administrative duties with efficiency and professionalism, including inbox, meetings, travel, and onboarding of senior leaders.<br>•Act as a subject matter expert in executive support, continuously looking for ways to improve working practices.<br>•Support internal communications, engagement activities, and coordination of team meetings and events.<br>•Maintain accurate documentation, reporting, and project filing to support alignment and delivery.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><u><b>The skills you'll need to succeed</b></u></h2></div><div><p>•<b>Strategic Prioritisation &amp; Time Management:</b> Effectively manages competing demands, acts as a gatekeeper for the Director’s time, and ensures scheduling aligns with business priorities.<br>•<b>Strong Collaboration Skills:</b> Confident in working with stakeholders at all levels — both internally and externally — to build trusted relationships and support seamless delivery.<br>•<b>Exceptional Administrative Capability:</b> Highly organised and detail-oriented, with expertise in diary management, travel coordination, communication, and business networking.<br>•<b>Proactive &amp; Self-Starter:</b> Forward-thinking and solution-focused, with the ability to anticipate needs, work autonomously, and take ownership of outcomes.<br>•<b>Stakeholder Management: </b>Experienced in engaging with senior leaders and ExCo members with professionalism, discretion, and integrity.<br>•<b>Project Management Experience:</b> Capable of supporting or leading across the full project lifecycle — from planning through to execution — ensuring timely and effective results.<br>•<b>Strong Communicator:</b> Clear, concise, and adaptable in communication style, delivering impactful messages tailored to different audiences.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><u><b>Benefits</b></u></h2></div><div><p>At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.</p><p>&nbsp;</p><p>•10% on target bonus&nbsp;<br>•BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%<br>•From January 2025, equal family leave: &nbsp;receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.<br>•Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.<br>•25 days annual leave (not including bank holidays), increasing with service<br>•24/7 private virtual GP appointments for UK colleagues<br>•2 weeks carer’s leave&nbsp;<br>•World-class training and development opportunities<br>•Option to join BT Shares Saving schemes.<br>&nbsp;</p></div></div></div><p>We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’&nbsp;</p><p>We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.&nbsp;</p><p>&nbsp;</p><p><b>A FEW POINTS TO NOTE:</b></p><p>Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.</p><p>We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.</p><p><b>DON'T MEET EVERY SINGLE REQUIREMENT?</b></p><p>Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.</p></span></span>