<div><span></span><p></p><p><strong><span>We are recruiting for an HR Shared Services Advisor to join our Shared Services team, based at our Support Centre in Speke. You will join an&nbsp;energetic team,&nbsp;responsible for&nbsp;working with both retail colleagues and managers in 750 stores nationwide, providing&nbsp;generalist&nbsp;HR telephone advice for a varied case load.</span></strong></p><p><span>This is a unique opportunity to start a career path in HR with full support and training provided.&nbsp;</span></p><p><span>As a HR Shared Services Advisor, you will provide employee relations (ER) telephone advice, proactively dealing with colleague queries and&nbsp;playing a vital role in the departments’ tasks which include;</span></p><ul type="disc"><li><span>Advising, supporting, and guiding on all aspects of the colleague life cycle including employee relations, employment law, contracts, disciplinary, grievances, sickness, absence, and performance management</span></li><li><span>Offering advice via telephone rather than in person</span></li><li><span>Balancing multiple priorities ensuring a smooth solution to any ER cases</span></li><li><span>Liaising with our Senior HR Advisors in providing complex employee relations HR advice and guidance to senior leaders.</span></li></ul><p><span><strong>The skills/experience we are looking for are:</strong></span></p><ul type="disc"><li><span>The ability to interact with colleagues at all levels with excellent communication, both written and verbal</span></li><li><span>Ability to work in a fast-paced professional services environment and to manage a high-volume case load with accuracy</span></li><li><span>Strong Microsoft Office skills, confident using in house tracking and reporting systems</span></li><li><span>A friendly, supportive, and empathetic approach</span></li><li><span>Ability to make informed, fact-driven decisions</span></li></ul></div><p><span>We&nbsp;also offer you a range of great benefits including discount in our stores, free parking for all colleagues in our Support Centre, colleague portal offering additional discount for retailers, hospitality &amp; much more!&nbsp;Check out our full benefits here –&nbsp;</span><span><a href="https://careers.bmstores.co.uk/our-bm-benefits/"><span>https://careers.bmstores.co.uk/our-bm-benefits/</span></a></span></p><div><span><strong><span>If you are looking for a new challenge within an ambitious, growing business,&nbsp;apply online today!</span></strong></span></div><div><span><strong><span>&nbsp;</span></strong></span></div><p><span></span><em><span>B&amp;M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.</span></em></p>