<div class="title-gr">Description</div><div class="space-s"></div><!----><div class="bio-details" automation="jobPublicDescription" ng-if="data.job.access_mode !== 'PRIVATE'"><div><b>Junior Social Media Manager</b><div><b>37.5 hours (Hybrid-Working)</b></div><div><b>South-West London</b></div><div><b><br></b></div><div><p class="MsoNormal">We’re looking for a dynamic and innovative <b>Junior Social MediaManager</b> to join our team, taking the lead on shaping and executing thesocial media strategy for two iconic brands: <b>Crew Clothing Company</b> and <b>BenSherman</b>. In this role, you'll play a vital part in increasing brandvisibility, driving engagement, and enhancing the overall customer experience.</p><p class="MsoNormal">This position offers an exciting opportunity to combine creativity,strategy, and analytics to deliver impactful results in a fast-pacedenvironment. You’ll have full ownership of community engagement and a directinfluence on the growth of Crew’s social media platforms. If you’re passionateabout creating compelling content, spotting trends, and making data-drivendecisions, this role is perfect for you.</p><p class="MsoNormal">Do you instinctively check Instagram first thing in the morning? Ifso, we’d love to hear from you!</p><p class="MsoNormal"><b>Responsibilities:</b></p><p class="MsoNormal"><b>SocialMedia Management</b><b></b></p><p class="MsoListParagraphCxSpFirst"></p><ul><li>Plan and execute social media calendars for both brands, aligning withmarketing campaigns, business priorities, and past performance insights.</li><li>Manage content scheduling, updates, and publishing across all platformsto achieve growth objectives like increased followers, engagement, reach, andconversions.</li><li>Oversee daily social media operations, including content creation,social-first captions, real-time posting, community engagement, and sourcinguser-generated content (UGC).</li><li>Stay on top of social media trends, news, and conversations, respondingswiftly to opportunities to create impactful brand moments.</li><li>Drive growth on <b>Instagram</b><span> and </span><b>TikTok</b><span>, leading strategy toexpand reach, followers, and engagement.</span></li><li>Respond to comments, messages, and mentions promptly, collaborating withcustomer service to ensure a seamless experience for customers. <span>Engage with our online community by responding tocomments, messages, and mentions promptly and professionally. Also coordinatingwith the customer service team to ensure a seamless experience for allcustomers.</span></li><li>Responsible for thedevelopment and management of the organic social budget for the financial year.</li></ul><p class="MsoNormal"><b>ContentCreation</b><b></b></p><div><p class="MsoListParagraphCxSpFirst"></p><ul><li>Create, capture, and edit high-quality content for core platforms(Instagram, TikTok, Facebook, Twitter) while maintaining brand guidelines.</li><li>Manage UGC and creator content, ensuring alignment with broader marketingefforts such as CRM, PR, and digital campaigns.</li><li>Video content - produce, shoot, and edit short-form video content.</li></ul><p class="MsoNormal"><b>Analysis&amp; Reporting</b></p><p class="MsoNormal"></p><ul><li><span>Track and analyse social media performance, providing actionable insightsto optimise strategy and inform decision-making.</span></li><li>Deliver weekly reports on key metrics, insights, and recommendations,presenting findings during trade meetings.</li></ul><p class="MsoNormal"><b>PR&amp; Influencers&nbsp;</b></p><p class="MsoNormal"></p><ul><li><span>Supportproduct seeding initiatives, coordinating with merchandising to ensure timelydeliveries.</span></li><li>Identifyand engage with influencers aligned with the brand, managing collaborations andcommunity requests.</li><li>Work withthe external PR agency on sample requests and seasonal image updates.</li><li>Assist inbrainstorming sessions for campaigns, activations, and new social media ideas.</li><li>Capture engaging contentfor events like store openings, pop-ups, and press days to amplify socialreach.</li></ul><div><b>Key Skills &amp; Experience:</b></div><p class="MsoNormal"><b>Essential</b></p><div><p class="MsoNormal"></p><ul><li>A minimum of 2 yearsof professional experience managing social media for a comparable brand.</li><li>Proven track record ofbuilding and growing social media accounts and build online communities,specifically Instagram &amp; TikTok.</li><li>Hands-on experiencecreating, filming, and editing engaging content.</li><li>Familiarity withanalytics tools like Google Analytics to deliver actionable performanceinsights.</li><li>Exceptionalorganisational skills and attention to detail, with a commercially drivenmindset.</li><li>Creativity,motivation, and enthusiasm for connecting with audiences through digitalplatforms.</li><li>Strong interpersonalskills to work effectively with cross-functional teams, including marketing,creative and trade teams.</li><li>Passionate about storytelling and staying up-to-date with the latestsocial media trends and tools.</li></ul></div></div></div></div></div><!----><!---->