Office Support Manager - International
Job description
<div><p>Are you <strong>self-motivated with excellent time management</strong>? </p></div><div><p>Looking for a role where you can<strong> </strong><strong>manage daily activity for major customers and distributors orders</strong>? </p></div><div><p>If so, we have an opportunity for a<strong> </strong><strong> International Support Administrator</strong> to join our <strong>Sales team</strong>! </p></div><div><p><strong><span style="text-decoration: underline;">The </span><span style="text-decoration: underline;">Impact you will have in this role is:</span> </strong></p></div><div><ul><li><span style="font-size: 10.0pt;">Manage daily activity for major customers and distributors orders, order input, communicating stock shortages & advising of new delivery dates. Processing orders with warehouse to ensure delivery dates are met. </span></li><li><span style="font-size: 10.0pt;">Help senior administrators to manage forward and in season orders, stock delay management and cancellations</span></li><li><span style="font-size: 10.0pt;">Work closely with senior administrators and completing any ad hoc tasks in a timely manner</span></li><li><span style="font-size: 10.0pt; color: black;">Assist with coordination and delivery of all salesman samples<strong> </strong></span></li><li><span style="font-size: 10.0pt; color: black;">Maintain database of all customers details and profiles</span></li><li><span style="font-size: 10.0pt; color: black;">Reinforce and act as an ambassador for the Regatta Group Company Values</span></li><li><span style="font-size: 10.0pt; color: black;">Maintain meaningful Personal Development Plan</span></li><li><span style="font-size: 10.0pt; color: black;">Take steps to constantly refresh understanding of best practice and knowledge of business performance</span></li></ul></div><div><div><div><p><span style="text-decoration: underline;">As our future<strong> International Support Administrator</strong> you will have: </span></p></div><div><ul style="list-style-type: disc;"><li><p>Excellent customer service experience. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p>Experience of working in an international administration environment. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p>Understanding of international logistics and Customs paperwork. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p>Previous experience on D365 operating system an advantage but not essential. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p>Strong work ethic & positive ‘can do’ attitude. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p>Self-motivated with excellent time management. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p>Strong data input and data analysis. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p>Meticulous attention to detail. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p>Thrives in a fast-paced work environment and able to juggle conflicting deadlines and priorities. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p>Adherence to Company H&S policies always. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p>Responsible for keeping own work area safe and free from hazards. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p>Adopts a “don’t walk by” attitude to health and safety. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p>Ambassador of H&S practices. </p></li><li>Spanish speaking is preferred but this is not essential. </li></ul></div></div><div><div><div><p><strong><span style="text-decoration: underline;">We can offer you: </span></strong></p></div><div><ul style="list-style-type: disc;"><li><p><strong>Profit Share Bonus</strong><strong>:</strong> Enjoy a discretionary bonus based on the company's success. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p><strong>Future-Proof Pension</strong><strong>: </strong>Secure your retirement with our comprehensive pension plan. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p><strong>Annual Leave:</strong> 25 days starting annual leave entitlement </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p><strong>Buy More Leave:</strong> Buy up to an additional 3 days of annual leave every year </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p><strong>Exclusive Discounts</strong><strong>:</strong> Get special discounts across all our brands. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p><strong>Perks at Your Fingertips</strong><strong>:</strong> Access a variety of benefits through our company website. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p><strong>Loyalty Rewards</strong><strong>: </strong>Earn an extra day off for every 3 years of service, up to 2 additional days. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p><strong>Family Support</strong><strong>:</strong> Benefit from enhanced Maternity & Paternity schemes after 2 years of service. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p><strong>Celebrate You</strong><strong>:</strong> Take advantage of birthday hours to celebrate your special day. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p><strong>Wellness Walks</strong><strong>:</strong> Join company walks to stay active and connect with colleagues. </p></li></ul></div></div><div><div><ul style="list-style-type: disc;"><li><p><strong>Inspiring Workspace</strong><strong>:</strong> Work in a state-of-the-art Head Office environment. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p><strong>Volunteer Day</strong><strong>:</strong> Enjoy a paid day off to give back to your community. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p><strong>Hassle-Free Parking</strong><strong>: </strong>Free, secure on-site parking for all employees. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p><strong>Delicious Dining</strong><strong>:</strong> Enjoy meals at our subsidized canteen, featuring Starbucks coffee. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p><strong>Cycle to Work</strong><strong>:</strong> Save on travel with our cycle-to-work scheme. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p><strong>Fitness Perks</strong><strong>:</strong> Access discounted gym memberships at various locations. </p></li></ul></div><div><ul style="list-style-type: disc;"><li><p><strong>Convenient Facilities</strong><strong>:</strong> Freshen up with our on-site shower facilities, complete with hairdryers and straighteners. </p></li></ul></div><div><p><span style="text-decoration: underline;">Our Regatta Family: </span></p></div><div><p>The Regatta Group supplies quality outdoor clothing and accessories through our 3 great brands - Regatta, Craghoppers and Dare2b - whether exploring the Amazon rainforest, walking your dog in the local park or cycling the Tour de France, we have what you need. </p></div><div><p>It’s a friendly, supportive family business – a place where bakers, dog walkers, book worms, students, parents, travellers, movie buffs, foodies, festival goers, musicians and more come together to create experiences our customers really appreciate. </p></div><div><p>The thing we all have in common, is that we share the same core values of <strong>Great Relationships and Entrepreneurial Spirit.</strong><strong> </strong></p></div><div><p><span style="text-decoration: underline;">Our investment in the environment: </span></p></div><div><p>Sustainability is at the heart of everything we do, and you will have the opportunity to support our Group wide sustainability committee and put ideas into action and really make a difference to the world we live in! </p></div><div><p>Diversity, Equity, and Inclusion: At Regatta Group, we are committed to creating a diverse, inclusive, and welcoming workplace. We are an equal opportunities employer and encourage applications from all backgrounds. Should you require any reasonable adjustments during the recruitment process, we are happy to support you. </p></div></div><div><p>Take the leap—join us in making a difference, both for our team and the world around us! </p></div></div></div>
Office Support Manager - International
