Partnership Manager - Omnichannel & Growth (34429)

April 5, 2025

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Full Time

London

Competitive

April 5, 2025

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Job description

<div class="earcuposdescription"><div class="earcuposdescriptionnote">Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities. We have a fantastic opportunity to join us as Partnership Manager - Omnichannel & Growth to lead the development, coordination, and execution of strategic commercial partnerships that drive omnichannel growth, improve customer reach, and unlock new revenue streams. This role identifies, builds, and manages external partner relationships across retail, delivery, marketplace, and strategic brand platforms to deliver tangible business impact. </div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Role:</div><div class="earcuposdescriptionnote">Key Responsibilities:Partner Identification & Scouting  Research, assess, and prioritise partnership opportunities based on strategic fit and commercial potential Build pipeline of partner candidates across multiple segments (retail, logistics, ecommerce, etc.)   Onboarding & Integration  Coordinate internal teams to support partner integration (tech, legal, supply chain, content, etc.)  Own end-to-end onboarding timelines, documentation, and internal approvals    Partner Management & Growth  Act as day-to-day lead for external partners, owning the relationship lifecycle  Ensure alignment on promotional calendar, assortment, experience standards, and service levels   Work with performance and marketing teams to optimise reach and revenue across partnerships    Operational Coordination  Collaborate with retail, digital, and ops teams to ensure seamless execution across partner channels  Troubleshoot issues, raise blockers, and work across functions to drive resolutions    Performance Monitoring & Reporting  Build and maintain dashboards or trackers to monitor key partnership KPIs Support internal reviews with insight-led reporting and clear recommendations Drive test-and-learn loops with partners to validate growth potential or channel expansion Location:This role is based in London (or Nuneaton), and is required to travel to our Nuneaton Hub (or London) and occasionally to any other location of H&B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the offices. </div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Person:</div><div class="earcuposdescriptionnote">Key Requirements:<ul><li> Managing external partnerships in retail, ecommerce, or consumer-facing platforms</li><li>Coordinating cross-functional stakeholders around commercial initiatives</li><li>Driving incremental revenue or reach through partner collaboration</li><li>Exposure to contractual discussions and launch planning</li><li>Structured project and stakeholder management</li><li>Relationship building and communication (internal and external)</li><li>Business case thinking and strategic prioritisation</li><li>Issue resolution and escalation management</li><li>Commercial models in omnichannel retail and ecommerce</li><li>Partner lifecycle management and negotiation dynamics</li><li>Onboarding workflows across legal, tech, ops, and marketing</li><li>Retail customer experience expectations and brand protection principles  </li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">What we offer:</div><div class="earcuposdescriptionnote">Our Benefits for this role include, but not limited to:<ul><li style="font-size: 11pt;">H&B Employee Discount - 25%</li><li style="font-size: 11pt;">Bonus</li><li style="font-size: 11pt;">Pension company contribution</li><li style="font-size: 11pt;">33 Days Holiday per year (Inclusive of bank holidays)</li><li style="font-size: 11pt;">Private Medical Care</li><li style="font-size: 11pt;">Exclusive benefits, free advice and savings from a range of retailers and providers</li><li style="font-size: 11pt;">Electric Car Scheme</li></ul>We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.  </div></div><div class="earcuposdescription"><div class="earcu_posdescriptionnote">Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). #LI-Hybrid #LI-CM1  </div></div>

Holland Barrett

Partnership Manager - Omnichannel & Growth (34429)

Full Time

London

Competitive

Apply here

Partnership Manager - Omnichannel & Growth (34429)

Job description

Partnership Manager - Omnichannel & Growth (34429)

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