<div class="earcuposdescription"><div class="earcuposdescriptionnote"><p style="margin: 0in; font-family: Calibri; font-size: 10.0pt;"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><span lang="en-GB">Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.</span></span></p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Role:</div><div class="earcuposdescriptionnote"><p><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">At Holland &amp; Barrett, we're transforming how we deliver HR services, and we need an inspiring <strong>People Services Manager</strong> to lead the way. This is your chance to manage a dynamic team, drive operational excellence, and make a meaningful impact on colleague satisfaction and HR service delivery</span></p><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><strong>Key Responsibilities:</strong></span></p><ul><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Lead and develop a team of People Services Administrators and Advisors, ensuring high-quality HR support and services.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Oversee HR administrative operations, maintaining compliance with GDPR and other regulations.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Drive continuous improvement using AI and digital tools to optimise processes and enhance service delivery.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Act as the escalation point for complex HR queries, collaborating with stakeholders to resolve issues.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Monitor and report on team performance metrics, supporting data-driven decision-making.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Collaborate with HR leadership to streamline processes and improve the colleague experience.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Ensure service coverage, proactively managing risks and implementing contingency plans.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Foster a culture of innovation, knowledge sharing, and career development within the team.</span></li></ul><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><strong>Location: </strong>Based in Nuneaton (CV10 7RH). This is a hybrid role with a requirement to be in the office 2- days per week.</span></p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Person:</div><div class="earcuposdescriptionnote"><ul><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Proven experience in HR&nbsp;management or team leadership.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Strong understanding of HR processes, compliance standards, and service delivery models.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Familiarity with digital tools and AI-driven solutions to improve HR services.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Excellent leadership, communication, and problem-solving skills.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">A track record of optimising HR processes and implementing continuous improvement initiatives.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Experience mentoring and developing team members to drive performance and engagement.</span></li><li style="font-size: 11pt; font-family: 'open sans', sans-serif;"><span style="font-size: 11pt; font-family: 'open sans', sans-serif;">Data-driven mindset with the ability to analyse trends and provide actionable insights.</span></li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">What we offer:</div><div class="earcuposdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><strong>Our Benefits</strong>&nbsp;for this role include, but not limited to:</span></p><ul><li style="font-size: 11pt;"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">H&amp;B Employee Discount - 25%</span></li><li style="font-size: 11pt;"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">Annual Bonus up to 10% (subject to company and personal performance)</span></li><li style="font-size: 11pt;"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">Pension company&nbsp;contribution</span></li><li style="font-size: 11pt;"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">33 Days Holiday per year (Inclusive of bank holidays)</span></li><li style="font-size: 11pt;"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">Private Medical Care</span></li><li style="font-size: 11pt;"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">Exclusive&nbsp;benefits, free advice and savings from a range of retailers and providers</span></li><li style="font-size: 11pt;"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">Electric Car Scheme</span></li></ul><p><span style="font-size: 11pt;"><em><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr">We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&amp;B.&nbsp;</span><br></em></span></p></div></div><div class="earcuposdescription"><div class="earcu_posdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr"><em>Holland &amp; Barrett </em><em>does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland &amp; Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).&nbsp;</em></span></span></p><p>&nbsp;#LI-JS1 #LI-Hybrid.</p></div></div>