Product Manager - Marketplace(34344)
Job description
<div class="earcuposdescription"><div class="earcuposdescriptiontitle">About the role:</div><div class="earcuposdescriptionnote"><p>We're looking for a passionate and driven <strong>Product Manager</strong> to join our <strong>Marketplace team</strong> and take the lead on shaping the <strong>seller experience</strong> and <strong>scaling our platform</strong>. With our MVP already live, we're entering an exciting phase of growth — and this role is key to unlocking the next chapter.</p><p>The Marketplace is a <strong>core pillar of our international growth strategy</strong> and a crucial enabler of our mission to become the <strong>#1 global health and wellness brand</strong>. We're building a <strong>best-in-class seller platform</strong> that allows us to expand our reach, broaden our assortment, and meet customer needs in innovative and dynamic ways.</p><p>If you're passionate about B2B products, process improvement, and driving impact, this is your chance to play a pivotal role in a high-growth, high-visibility area. Let's build the #1 global health and wellness marketplace together!</p><p class="" data-start="92" data-end="121"><strong data-start="92" data-end="119">What You'll Be Driving:</strong></p><ul data-start="123" data-end="1475"><li class="" data-start="123" data-end="260"><p class="" data-start="125" data-end="260"><strong data-start="125" data-end="152">Lead the seller journey</strong> – Own every touchpoint, from onboarding and product listings to performance tools and day-to-day support.</p></li><li class="" data-start="261" data-end="382"><p class="" data-start="263" data-end="382"><strong data-start="263" data-end="283">Shape the future</strong> – Define and drive the product roadmap in close partnership with Engineering and Business teams.</p></li><li class="" data-start="383" data-end="478"><p class="" data-start="385" data-end="478"><strong data-start="385" data-end="406">Think big-picture</strong> – Contribute to a Marketplace strategy that powers our 3-year vision.</p></li><li class="" data-start="479" data-end="583"><p class="" data-start="481" data-end="583"><strong data-start="481" data-end="508">Prioritise what matters</strong> – Balance impact, urgency, and effort to keep the backlog laser-focused.</p></li><li class="" data-start="584" data-end="704"><p class="" data-start="586" data-end="704"><strong data-start="586" data-end="615">Empower teams and sellers</strong> – Build seamless tools and workflows for both internal teams and our seller community.</p></li><li class="" data-start="705" data-end="820"><p class="" data-start="707" data-end="820"><strong data-start="707" data-end="724">Scale smartly</strong> – Spot opportunities to automate and simplify, cutting down manual work and unlocking growth.</p></li><li class="" data-start="821" data-end="935"><p class="" data-start="823" data-end="935"><strong data-start="823" data-end="844">Keep us compliant</strong> – Partner with legal, ops, and finance to meet all regulatory and operational standards.</p></li><li class="" data-start="936" data-end="1060"><p class="" data-start="938" data-end="1060"><strong data-start="938" data-end="964">Make data your compass</strong> – Work with analytics to uncover insights, remove friction, and drive continuous improvement.</p></li><li class="" data-start="1061" data-end="1169"><p class="" data-start="1063" data-end="1169"><strong data-start="1063" data-end="1086">Be the go-to expert</strong> – Represent Marketplace across the wider product org with authority and clarity.</p></li><li class="" data-start="1170" data-end="1263"><p class="" data-start="1172" data-end="1263"><strong data-start="1172" data-end="1195">Design with purpose</strong> – Collaborate with UX to create intuitive, seller-friendly tools.</p></li><li class="" data-start="1264" data-end="1395"><p class="" data-start="1266" data-end="1395"><strong data-start="1266" data-end="1288">Fuel future growth</strong> – Support bold initiatives like international expansion, new fulfilment models, and vendor self-service.</p></li><li class="" data-start="1396" data-end="1475"><p class="" data-start="1398" data-end="1475"><strong data-start="1398" data-end="1416">Always improve</strong> – Build feedback loops, run experiments, and iterate fast.</p></li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">Key requirements:</div><div class="earcuposdescriptionnote"><ul><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-charstyle="Strong">1+ years of Product Management </span><span data-ccp-charstyle="Strong">experience. At least 6 </span><span data-ccp-charstyle="Strong">months</span><span data-ccp-charstyle="Strong"> of experience in</span></span><span data-contrast="auto"> marketplace, </span><span data-contrast="auto">e-commerce</span><span data-contrast="auto">, or B2B tooling</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Strong </span><span data-contrast="auto"><span data-ccp-charstyle="Strong">stakeholder management</span></span><span data-contrast="auto"> and communication skills</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Experience working on </span><span data-contrast="auto"><span data-ccp-charstyle="Strong">internal or </span><span data-ccp-charstyle="Strong">B2B</span><span data-ccp-charstyle="Strong"> products</span></span><span data-contrast="auto"> (e.g. vendor portals, onboarding flows, supply chain tools)</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Comfortable working with </span><span data-contrast="auto"><span data-ccp-charstyle="Strong">data-driven prioritisation</span></span><span data-contrast="auto">, performance metrics, and experimentation</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Passion for </span><span data-contrast="auto"><span data-ccp-charstyle="Strong">building scalable, seller-focused features</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Familiarity with Agile methodologies and product delivery lifecycle</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" aria-setsize="-1" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Strong sense of ownership and ability to work cross-functionally with diverse teams</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></li></ul><p><span data-ccp-props="{"335559739":0}"> </span></p><p aria-level="3"><span data-contrast="none"><span data-ccp-charstyle="Strong">Location & Flexibility:</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":160,"335559739":80}"> </span></p><p><span data-contrast="auto">This role is based in the UK</span> <span data-contrast="auto">and may be occasionally required to travel to our London Hub or to any other location of H&B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the office.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">What we offer:</div><div class="earcu_posdescriptionnote"><ul><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Pension company contribution = 3% </strong></span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Incentive scheme up to 10% of annual salary</strong>, based on company performance.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;">Your wellbeing is paramount so you can get away and take<strong> 33 Days Holiday per year</strong>.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Learning and Development opportunity</strong> with Holland & Barrett is a great base for career development long term.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Private Medical Care </strong>(Self after 1 year)</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Career progression.</strong></span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Refer and Earn Scheme</strong> - as we're growing you can earn money by referring people to join us from your network.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Epic Extras</strong> gives you access to exclusive benefits, free advice and savings from a range of retailers and providers.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Stay healthy with Discounted Products</strong> - from day one you'll get a 25% discount (on top of other promotions) when you shop at H&B on anything that you buy.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;">We all need a little help sometimes, so we<strong> </strong>offer<strong> Free 24/7 Confidential Advice & Colleague Welfare</strong>.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Mental Health First Aiders</strong> - we have lots of qualified Mental Health First Aiders because its all about your health & wellbeing.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;">Stay active in the<strong> Onsite Gym</strong> at our Nuneaton Hub!</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;">We have <strong>colleague Reward and Recognition Schemes</strong>, so your hard work and loyalty won't go unnoticed.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;">And many more!</span></li></ul><p><span style="font-size: 11pt; font-family: Calibri, sans-serif;"><em>Our culture respects equality, values diversity and encourages individuality – because this allows our people to unlock their potential and be their best. We welcome everyone who shares our EPIC values regardless of background, culture, disability, ethnicity, gender identity or sexual orientation</em></span></p><p><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr"><em>Holland & Barrett </em><em>does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). </em></span></span></p></div></div>
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