Holland Barrett

Product Manager - eCommerce(34530)

Job description

<div class="earcuposdescription"><div class="earcuposdescriptiontitle">About Product at Holland &amp; Barrett</div><div class="earcuposdescriptionnote"><p class="" data-start="426" data-end="849"><strong data-start="426" data-end="475">Power the next generation of wellness retail.</strong><br data-start="475" data-end="478">At Holland &amp; Barrett, we're on a mission to make health and wellness a way of life for everyone — and we're transforming our business to become a world-leading omni-channel retailer. With technology at the core, we're building cutting-edge digital products that bring speed, convenience, and personalisation to our customers — in-store, online, and everywhere in between.</p><p class="" data-start="851" data-end="1144">As Europe's largest health and wellness retailer (and growing fast globally), we're investing heavily in digital to accelerate our eCommerce capabilities. If you're excited by big opportunities, ambitious growth, and being part of a collaborative, data-driven team — now's the time to join us.</p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Role</div><div class="earcuposdescriptionnote"><p class="" data-start="1176" data-end="1382">We're looking for a <strong data-start="1196" data-end="1227">Product Manager – eCommerce</strong> to optimise and grow the customer journey across our digital funnel — from product discovery and detail pages through to basket, checkout, and conversion.</p><p class="" data-start="1384" data-end="1644">You'll also play a key role in driving customer acquisition through SEO, paid marketing, and social commerce. Sitting at the intersection of product, design, engineering, and commercial, this is a high-impact role that's central to our digital growth strategy.</p><p class="" data-start="1646" data-end="1806">You'll be empowered to operate with autonomy, lead cross-functional teams, and continuously improve performance through experimentation, insight, and iteration.</p><h4 data-start="1813" data-end="1843"><strong data-start="1817" data-end="1841">What You'll Be Doing</strong></h4><ul data-start="1844" data-end="2763"><li class="" data-start="1844" data-end="1967"><p class="" data-start="1846" data-end="1967">Optimising the end-to-end eCommerce funnel (PDP to basket to checkout) to deliver seamless and high-conversion journeys</p></li><li class="" data-start="1968" data-end="2060"><p class="" data-start="1970" data-end="2060">Supporting customer acquisition through SEO, paid marketing, and social eCommerce growth</p></li><li class="" data-start="2061" data-end="2170"><p class="" data-start="2063" data-end="2170">Driving digital trading coordination across product, tech, commercial, merchandising, and marketing teams</p></li><li class="" data-start="2171" data-end="2291"><p class="" data-start="2173" data-end="2291">Using funnel analytics, A/B testing, and customer insights to surface opportunities and drive continuous improvement</p></li><li class="" data-start="2292" data-end="2395"><p class="" data-start="2294" data-end="2395">Defining and managing the eCommerce roadmap — balancing long-term strategy with short-term delivery</p></li><li class="" data-start="2396" data-end="2528"><p class="" data-start="2398" data-end="2528">Leading with a data-driven, KPI-focused mindset — improving conversion rate, average order value, ROI, and customer satisfaction</p></li><li class="" data-start="2529" data-end="2626"><p class="" data-start="2531" data-end="2626">Collaborating with engineering and design to deliver enhancements quickly and at high quality</p></li><li class="" data-start="2627" data-end="2697"><p class="" data-start="2629" data-end="2697">Championing a high-performing, test-and-learn culture across teams</p></li><li class="" data-start="2698" data-end="2763"><p class="" data-start="2700" data-end="2763">Operating autonomously in a dynamic, hybrid working environment</p></li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Person</div><div class="earcuposdescriptionnote"><ul data-start="2798" data-end="3525"><li class="" data-start="2798" data-end="2923"><p class="" data-start="2800" data-end="2923">3+ years of experience in product management, ideally focused on eCommerce, funnel optimisation, or performance marketing</p></li><li class="" data-start="2924" data-end="2993"><p class="" data-start="2926" data-end="2993">Proven impact on commercial KPIs through digital product delivery</p></li><li class="" data-start="2994" data-end="3062"><p class="" data-start="2996" data-end="3062">Deep understanding of acquisition funnels and SEO best practices</p></li><li class="" data-start="3063" data-end="3162"><p class="" data-start="3065" data-end="3162">Strong data fluency — confident in using analytics and experimentation to guide decision-making</p></li><li class="" data-start="3163" data-end="3256"><p class="" data-start="3165" data-end="3256">Hands-on experience with A/B testing, funnel analysis, and performance optimisation tools</p></li><li class="" data-start="3257" data-end="3361"><p class="" data-start="3259" data-end="3361">Excellent collaboration and communication skills, with experience managing stakeholders across teams</p></li><li class="" data-start="3362" data-end="3443"><p class="" data-start="3364" data-end="3443">Agile mindset, with experience writing clear, actionable product requirements</p></li><li class="" data-start="3444" data-end="3525"><p class="" data-start="3446" data-end="3525">Bachelor's or Master's degree in a technology or quantitative field (preferred)</p></li></ul><h4 data-start="3532" data-end="3554"><strong data-start="3536" data-end="3552">Why Join Us?</strong></h4><p class="" data-start="3555" data-end="3843">This is your opportunity to join a company in transformation — and help shape the future of how people discover, shop, and experience wellness. At Holland &amp; Barrett, you'll be part of a passionate, inclusive, and ambitious team where you'll have the freedom to experiment, lead, and grow.</p><p class="" data-start="3845" data-end="3912"><strong data-start="3845" data-end="3912">Make wellness accessible to millions. Make your impact with us.</strong></p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">Benefits</div><div class="earcuposdescriptionnote"><p><span style="font-family: Calibri, sans-serif; font-size: 11pt;">💸<strong>&nbsp;</strong><strong>Technology</strong><strong>&nbsp;Incentive Scheme</strong> - we offer different bonus schemes for all grades in Technology, starting at 10%.</span></p><p><span style="font-family: Calibri, sans-serif; font-size: 11pt;">📚&nbsp;<strong>Learning and </strong><strong>Development</strong> opportunity with Holland &amp; Barrett is a great base for career development long term.</span></p><p><span style="font-family: Calibri, sans-serif; font-size: 11pt;">🤝<strong> Career progression </strong></span></p><p><span style="font-family: Calibri, sans-serif; font-size: 11pt;">🔝&nbsp;<strong>Pension company </strong><strong>contribution</strong><strong>&nbsp;</strong></span></p><p><span style="font-family: Calibri, sans-serif; font-size: 11pt;">✈️ Your wellbeing is paramount so you can get away and take <strong>28 or 33 Days Holiday </strong>per year.&nbsp;</span></p><p><span style="font-family: Calibri, sans-serif; font-size: 11pt;">💷&nbsp;<strong>Refer and Earn Scheme</strong> - as we're growing you can earn money by referring people to join us from your network.</span></p><p><span style="font-family: Calibri, sans-serif; font-size: 11pt;">👜&nbsp;<strong>Epic Extras</strong> gives you access to exclusive benefits, free advice and savings from a range of retailers and providers.</span></p><p><span style="font-family: Calibri, sans-serif; font-size: 11pt;">💰&nbsp;Stay healthy with <strong>Discounted Products </strong>- from day one you'll get a 25% discount (on top of other promotions) when you shop at H&amp;B on anything that you buy.&nbsp;</span></p><p><span style="font-family: Calibri, sans-serif; font-size: 11pt;">🙋🏽&nbsp;We all need a little help sometimes, so we offer&nbsp;<strong>Free 24/7&nbsp;</strong><strong>Confidential</strong><strong> Advice &amp; Colleague Welfare.</strong></span></p><p><span style="font-family: Calibri, sans-serif; font-size: 11pt;">🧠&nbsp;<strong>Mental Health First Aiders</strong> - we have lots of qualified Mental Health First Aiders because its all about your health &amp; wellbeing.</span></p><p><span style="font-family: Calibri, sans-serif; font-size: 11pt;">👑 We have colleague&nbsp;<strong>Reward and </strong><strong>Recognition</strong><strong> Schemes, </strong>so your hard work and loyalty won't go unnoticed.</span></p><p><span style="font-family: Calibri, sans-serif; font-size: 11pt;">👏 And many more!</span></p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Company</div><div class="earcu_posdescriptionnote"><ul><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;">Holland &amp; Barrett is one of the nation's most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;">Bucking the current trend of high street retailers, we forecast significant growth and expansion plans in the coming years, with considerable investment going into all areas of the business. We certainly embrace change and drive speed in everything we do. Every day presents a different challenge, but every day is also filled with fun, teamwork and passion to succeed and surpass every expectation.</span></li></ul></div></div>

Holland Barrett

Product Manager - eCommerce(34530)

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