<p><span style="font-size: 10pt;"><strong>Sales Associate - Castleford - £12.60 - 30 Hours - 18 Month Contract</strong></span><br /><br />Are you a motivated and customer-focused leader with a passion for delivering exceptional service and driving sales? Our client is a globally renowned brand known for its premium quality and innovation, is seeking an enthusiastic Retail Sales Associate in Castleford This is a key leadership role where you'll partner with the Store Manager to drive store performance, lead a dynamic team, and ensure customers enjoy a top-tier experience every time they visit.</p><p>As a Sales Associate you'll be a role model and a brand ambassador, inspiring your team to meet and exceed targets. You'll play a pivotal role in creating an outstanding customer journey and fostering a positive, results-driven store culture.<br /><br />Key Responsibilities: </p><ul><li>Be a brand ambassador and help achieve the store sales and conversion targets</li><li>Ensure each customer receives an incredible customer journey through outstanding customer service and living the brand values</li><li>Offer exceptional 1-2-1 customer service and ensure the customer comes first</li><li>Knowledgeable about the benefits and uses of each product and continuously develop your product knowledge and understanding of the business</li><li>Knowledge and awareness of all promotions and advertisements</li><li>Support Store Management team in achieving individual and store sales targets</li><li>Execute the daily operational goals and priorities assigned by store management</li><li>Being able to deal with customer concerns in a patient and helpful manner and communicating the concerns with Store Management</li><li>Maintain product merchandising, monitor shop floor inventory and replenish new products when needed</li><li>Assist and process deliveries and organisation of stock room, ensuring team work</li><li>Operate cash registers, take and record orders through a computerised system in person or over the phone and close daily revenue</li><li>Being responsive and communicate of all Health &amp; Safety issues</li><li>Participating in team meetings by bringing fresh ideas, that are realistic and achievable</li></ul><h3>Knowledge, Skills &amp; Experience:</h3><ul><li>At least 1 year of experience in a similar role</li><li>Proven track record in team development, with a focus on delivering excellent customer service and exceeding sales targets.</li><li>Strong commercial awareness with the drive to meet and exceed sales goals.</li><li>Exceptional communication skills, both written and verbal, with a natural ability to lead by example.</li><li>A proactive, "can-do" attitude, with the ability to solve problems and preempt challenges.</li><li>Highly organised, able to prioritise and meet deadlines in a fast-paced environment.</li><li>Enthusiastic, self-motivated, and confident with a strong sense of professionalism.</li><li>Willingness to work flexible hours to meet the business needs.</li><li>Smart, presentable appearance with a passion for maintaining high standards.</li></ul><p>BBBH32079</p>