<p>CDS Superstores, trading as The Range, wilko &amp; Homebase is a privately owned and family-run retailer. We continue to grow and have over 220 Stores and online sales, serving millions of customers each week.&nbsp; Our customers remain at the heart of everything we do.</p><p>&nbsp;</p><p>Our retail concept is simple - we offer 'mid-price' home, leisure and garden products, drawing together everything that could be needed for the stylish home at affordable prices.</p><p>&nbsp;</p><p>As a result of our expansion plans, and our continued ongoing success we are seeking a dynamic Technical Writing Assistant to be based at our Head Office in Plymouth. Taking responsibility of a critical role within our Product Compliance team, you will create clear, concise and user-friendly instruction manuals, ensuring users have accurate and up-to-date information to help them use our products effectively.</p><p>&nbsp;</p><p><strong>Responsibilities:</strong></p><span><ul><li>You will be responsible for creating instruction manuals for the items we sell. You will work closely with our buying, branding &amp; compliance teams to ensure that our documentation is accurate, engaging &amp; easy to understand, and always meets the needs of our customers.</li><li>Evaluate labels, packaging, in conjunction with instruction manuals to ensure accuracy for data, consistency and regulatory markings.</li><li>Logging and collating of safety data sheets.</li><li>Collaborate with buying, online, customer support teams and external suppliers to gather relevant information.</li><li>Prepare documentation and product specifications based on technical information from suppliers.</li><li>Monitor &amp; assist on various new product introduction projects and related activities.</li><li>Input data for imports, product quality, safety and due diligence documentation as required.</li><li>Work on own initiative, adhering to rapidly changing deadlines / timescales</li><li>Interpreting &amp; relaying complex information back to colleagues and suppliers.</li><li>Processing of technical and other product related data from buyers.</li></ul></span><span><ul><li>Assist in the creation of training materials and other documentation as needed.</li><li>Manage related data input tasks and specification sheet production for exports into EU.</li></ul></span><p>&nbsp;</p><p><strong>Person Specification:</strong></p><span><ul><li>Excellent written and verbal communication skills.</li><li>Strong attention to detail and ability to produce high-quality documentation.</li><li>Experience in user manual writing with an understanding of how to write using instructional language, have an eye for consistency, a basic understanding of design (manipulating images, structuring page layouts), an appreciation of tone and style.</li><li>Ability to react swiftly to changing requirements and pressures.</li><li>A demonstrable technical experience in chemical, electro-mechanical engineering, hardlines or softlines would be advantageous.</li><li>PC literate with experience of working with Microsoft Office packages &amp; a ideally a familiarity with graphic design software.</li><li>A keen eye for attention to detail with good lateral, analytical and problem-solving abilities.</li><li>Wide knowledge &amp; understanding of product groups and manufacturing processes.</li><li>Experience &amp; understanding of specifications, drawings and component level problem solving.</li><li>You must be comfortable making initial contact with departments &amp; offshore suppliers whilst taking ownership of projects from start to finish.</li></ul></span><p>&nbsp;</p><p><strong>What we offer:</strong></p><span><ul><li>Competitive salary</li><li>Pension</li><li>Long service awards</li><li>Employee discount</li><li>Cycle to work scheme</li></ul></span><p>&nbsp;</p><p><strong>Position: </strong>Permanent, Full-time</p><p><strong>Hours:</strong> Monday – Friday, 08:45am – 17:30pm.</p><p><strong>Location: </strong>Plymouth, Devon</p>