<div class="earcuposdescription"><div class="earcuposdescriptiontitle">About the role:</div><div class="earcuposdescriptionnote"><p>The Tooling and Automation Engineer is responsible for developing and maintaining automation workflows, integrating systems, and creating user stories to meet the unique needs of various business units. This role demands strong technical expertise in SaaS tools like Atlassian, Zapier, or Tines, and the ability to translate business requirements into effective automation solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Requirement Gathering:</strong>Collaborate with business units to gather requirements and develop detailed user stories.</li><li><strong>Automation Development:</strong>Design, develop, and implement automation solutions to streamline workflows and enhance team productivity.</li><li><strong>Systems Integration:</strong>Integrate Atlassian with other tools and systems to ensure seamless data flow and efficient task management.</li><li><strong>Workflow Management:</strong>Utilize Zapier, Tines, or similar platforms to build and maintain complex automation workflows.</li><li><strong>Process Improvement:</strong>Continuously evaluate and improve existing automation processes, ensuring they meet evolving business needs.</li><li><strong>Documentation:</strong>Thoroughly document all automation workflows, integrations, and system configurations to support maintenance and future development.</li><li><strong>Support and Training:</strong>Provide ongoing support for production tooling and automation, including conducting training sessions and workshops to educate team members on new tools and processes.</li><li><strong>Advocacy:</strong>Champion the use of tooling and automation solutions across the business, promoting their benefits and encouraging adoption.</li><li><strong>Industry Awareness:</strong>Stay updated with the latest trends and best practices in tooling and automation to keep the business at the forefront of technology.</li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">Key requirements:</div><div class="earcuposdescriptionnote"><p><strong>Qualifications</strong></p><ul><li><strong>Technical Expertise:</strong>Proven experience with Atlassian, including advanced configurations and integrations.</li><li><strong>Automation Skills:</strong>Strong hands-on experience with Zapier, Tines, or similar automation platforms.</li><li><strong>Project Management:</strong>Demonstrated ability to create detailed user stories and delivery plans.</li><li><strong>Development skills</strong>: An intermediate understanding of basic HTML, CSS, JavaScript, Python, REGEX and Cron Expressions.</li><li><strong>Additional Requirements:</strong>. ITIL 4 understanding .</li></ul><p><strong>Skills</strong></p><ul><li><strong>Technical Knowledge:</strong>Deep technical understanding and experience in developing IT service processes and procedures.</li><li><strong>Communication:</strong>Ability to effectively communicate across all management levels, both in writing and verbally.</li><li><strong>Analytical Skills:</strong>Strong analytical and problem-solving abilities, with a keen attention to detail.</li><li><strong>Teamwork and Service Focus:</strong>Team-oriented with a strong customer service focus, capable of working collaboratively and independently.</li><li><strong>Presentation Skills:</strong>Ability to present ideas and solutions in a clear, user-friendly manner.</li><li><strong>Adaptability:</strong>Reliable and flexible, with the ability to adjust to changing business needs and priorities.</li></ul><p><strong>Desired Experience</strong></p><ul><li><strong>Business Intelligence Tools:</strong>Understanding of dashboard creation and data structuring using Metabase, PowerBI, Google Data Studio, or other business intelligence software.</li></ul><p>&nbsp;</p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">What we offer:</div><div class="earcu_posdescriptionnote"><ul><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Pension company contribution = 3% </strong></span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Incentive scheme up to 10% of annual salary</strong>, based on company performance.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;">Your wellbeing is paramount so you can get away and take<strong> 33&nbsp;Days Holiday per year</strong>.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Learning and Development opportunity</strong> with Holland &amp; Barrett is a great base for career development long term.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Private Medical Care </strong>(Self after 1 year)</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Career progression.</strong></span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Refer and Earn Scheme</strong> - as we're growing you can earn money by referring people to join us from your network.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Epic Extras</strong> gives you access to exclusive benefits, free advice and savings from a range of retailers and providers.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Stay healthy with Discounted Products</strong> - from day one you'll get a 25% discount (on top of other promotions) when you shop at H&amp;B on anything that you buy.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;">We all need a little help sometimes, so we<strong> </strong>offer<strong> Free 24/7 Confidential Advice &amp; Colleague Welfare</strong>.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><strong>Mental Health First Aiders</strong> - we have lots of qualified Mental Health First Aiders because its all about your health &amp; wellbeing.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;">Stay active in the<strong> Onsite Gym</strong> at our Nuneaton Hub!</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;">We have <strong>colleague Reward and Recognition Schemes</strong>, so your hard work and loyalty won't go unnoticed.</span></li><li><span style="font-family: Calibri, sans-serif; font-size: 11pt;">And many more!</span></li></ul><p><span style="font-size: 11pt; font-family: Calibri, sans-serif;"><em>Our culture respects equality, values diversity and encourages individuality – because this allows our people to unlock their potential and be their best. We welcome everyone who shares our EPIC values regardless of background, culture, disability, ethnicity, gender identity or sexual orientation</em></span></p><p><span style="font-family: Calibri, sans-serif; font-size: 11pt;"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr"><em>Holland &amp; Barrett </em><em>does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland &amp; Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).&nbsp;</em></span></span></p></div></div>